Property maintenance
Property maintenance for agents, councils and housing providers across South Wales
We are an established property maintenance provider working across South Wales for letting agents, local authorities, housing associations, property management companies and commercial clients.
With 50+ staff and 900+ projects completed, we have the people and experience to take on work at scale – from individual repairs and void works to ongoing maintenance across a whole portfolio.
Maintenance for the properties you manage
Tell us about your housing stock or portfolio.
Our branded maintenance vehicles
What we do
Maintenance services
Reactive repairs
Repairs reported by tenants, agents or landlords, attended by our engineers.
Planned and preventative maintenance
Scheduled work that keeps a property in good condition.
Void and change-of-tenancy work
Getting a property ready between one tenancy and the next.
General building repairs
Repairs to the fabric of the building, inside and out.
Plumbing
Plumbing repairs, replacements and appliance connections.
Leak detection and repair
Tracing the source of a leak and repairing it.
Damp treatment
Investigating the cause of damp and treating it.
Roofing repairs
Repairs to roofs, flashings and rainwater goods.
Carpentry
Doors, frames, skirting, boxing-in and other joinery.
Flooring
Laying and repairing floor coverings.
Painting and decorating
Interior and exterior decoration, including between tenancies.
Non-licensed asbestos removal
Removal of non-licensed asbestos-containing materials only. We do not carry out licensed asbestos work.
And much more – call us to discuss your property.
Our team
- A team of 50+ staff
Trades
Trades our engineers cover
Plumbing
Plumbing repairs, replacements and appliance connections.
Leak repairs
Tracing the source of a leak and repairing it.
Damp and mould
Finding the cause of damp and treating it.
Roofing
Repairs to roofs, flashings and rainwater goods.
Carpentry
Doors, frames, skirting, boxing-in and other joinery.
Flooring
Laying and repairing floor coverings.
Painting and decorating
Interior and exterior decoration, including between tenancies.
Non-licensed asbestos removal
Non-licensed asbestos work only. We do not carry out licensed asbestos work.
Talk to us about your portfolio's repairs
Request a proposal for reactive repairs, planned maintenance and void work.
I've had work done by Louis and the team. Full flat refurbishment, done to an excellent standard and finished before scheduled. Very easy to deal with and the team can be reached quickly if there are questions or changes of plan required. They provide a quality ongoing property management service as well which makes life a lot easier for the remote landlord. Thoroughly recommended👍🏾
Who we work with
Maintenance for people who manage property
Letting agents
One maintenance team for the properties you manage, with a single point of contact for each job.
Councils and local authorities
A maintenance proposal for your housing stock or portfolio.
Landlords
Keeping rented homes in good repair between tenancies and while they are let.
Housing associations
Reactive repairs, void work and planned maintenance across your housing stock.
Property managers
A single contact for day-to-day repairs and larger works across the buildings you look after.
How it works
Raising a job
- 1
Report it
Use the maintenance quote form or email us with the address and the problem.
- 2
Assessment
We review the details and, where needed, attend to see the problem.
- 3
Agreed scope and price
For anything beyond a simple repair, we agree the work and price with you first.
- 4
Completed and signed off
Our engineers carry out the work and we confirm completion with you.
Compliance
- Rent Smart Wales
- Property Redress Scheme
- NRLA
- Certass
- UK Fire Door Training
Insurance and compliance documents are available to clients on request.
Risk assessments and method statements are provided where the job requires them.
We are members of, or accredited with, the following:
Recent maintenance reviews
Google 4.8 from 19 reviews · Trustpilot 4.3 from 13 reviews
- Google
Absolutely outstanding service from start to finish. The quality of work is exceptional and the team clearly take real pride in what they do, with a brilliant eye for detail. Everything was completed to a very high standard and they were extremely respectful of the home, leaving no dust or mess behind. Communication throughout was friendly, clear and professional which made the whole experience stress-free. If you're looking for a reliable and trustworthy maintenance team, or feel anxious about letting people into your home, I couldn't recommend them more highly. 1000/10 service.
– Lowri Probert, Google
- Google
I've had work done by Louis and the team. Full flat refurbishment, done to an excellent standard and finished before scheduled. Very easy to deal with and the team can be reached quickly if there are questions or changes of plan required. They provide a quality ongoing property management service as well which makes life a lot easier for the remote landlord. Thoroughly recommended👍🏾
– James Milne, Google
- Google
I have been dealing with Louis & Joe for many years now and they are absolutely fantastic to work with. We have built a fantastic relationship and hope to continue working together for years to come.
– Jada Griffin, Google
Maintenance services in detail
Frequently asked questions
Talk to us about your portfolio's repairs
Request a proposal for reactive repairs, planned maintenance and void work.